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Big problem, after falling into the water black screen and not charging

Posted: Wed Sep 12, 2018 11:49 am
by goffi
Hello to all. I have a big problem. After falling into cold water my blackview stopped making the screen go. I bought a new screen, I replaced it but I noticed that now it does not recharge me anymore. I also changed the refill module but nothing. I think the problem is bigger than I thought. Do you have any ideas of what happened? do you advise me to change some other piece?
In case you can not do anything there is a possibility to recover the files saved in the internal memory card of the blackview? thank you so much for a desperate user :)

Re: Big problem, after falling into the water black screen and not charging

Posted: Thu Sep 13, 2018 9:48 pm
by blackview_admin
Hi there, please refer to such alread existing topics. No need to open another double-thread!
viewtopic.php?f=191&t=448526
viewtopic.php?f=191&t=441594

Unfortunately you'll have to contact your seller to have your device replaced under warranty. No other solutions are possible.