Good morning eveyone,

I'm a BV8000 Pro user since December 2017.
Everything worked quite fine until I made an update (though the menu - settings), 3 days ago.
The update reference is BV8000Pro-Blackview-v0.1_20170803_20180307-1950

I'm not sure both facts are linked, but since the update, my phone has charging problems.
> When the phone is on, and plugged, it doesn't mention any charge
> When the phone is off, and plugged, it mentions the charge, but the battery gauge doesn't increase. After 24h, it remained to 9% battery.

I tried with another C-usb cable, another electricity plug, another adapter, or even charging it from my laptop, problem still persists.
I've been to all phone repair centres in my city (Milan), and no one of them was able to help me. No one of them even knows about the Blackview brand.

Looking on this forum, I saw a thread describing the exact same problem. Solved by calibrating the battery.
So I did follow the steps:
(Use and discharge the device until it shuts off by itself. Then switch it on again, use and continue discharging it until it shuts off by itself again. Repeat this until the device doesn't switch on anymore: it will mean that the battery is really fully discharged.At this point charge your device, leaving it switched OFF, until it reaches the 100%. Your battery is now calibrated correctly.)

My phone has been plugged for 10 hours since then, and the battery indicator is stuck on 0%.

What should I do?
Thank you very much for your help.

Hi there, please refer to this existing thread.
No need to open another one!
viewtopic.php?f=191&t=345742&start=200