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[SOLVED] Power button, camera button
Posted: Sat Aug 25, 2018 6:55 am
by Dennis_320d
Hi,
When i first bought the bv8000 pro it was possible to activate the camera when i pushed 2 times the power button. Also It was possible to use the camera button.. Now it stoppen working a while a go. Some body a solution?
Dennis
Re: Power button, camera button
Posted: Sat Aug 25, 2018 10:53 pm
by blackview_admin
Hi there.
Can you please perform a factory reset and report back?
Re: Power button, camera button
Posted: Tue Aug 28, 2018 6:43 pm
by mvss
I did but no effect.
I tried to Upgrade to OREO also to fix it but OTA is not working also (Faild as restarted and come to the same version as it was)
Re: Power button, camera button
Posted: Tue Aug 28, 2018 9:37 pm
by blackview_admin
If a factory reset doesn't solve your issue, it means that it's an hardware fault. In this case I suggest you to contact your seller to have your device replaced under warranty.
Re: [SOLVED] Power button, camera button
Posted: Thu Aug 30, 2018 7:33 am
by mvss
But it is happened after last update
Re: [SOLVED] Power button, camera button
Posted: Fri Aug 31, 2018 10:06 am
by blackview_admin
Can you please perform a factory reset, tell me what your current software version is and check if the issue is still here?
Re: [SOLVED] Power button, camera button
Posted: Sun Sep 02, 2018 2:00 pm
by Amandek
The same problem. The camera button doesn't work after updating (20180522).
Re: [SOLVED] Power button, camera button
Posted: Sun Sep 02, 2018 10:30 pm
by blackview_admin
Guys, if the problem is only in the OREO rom, please refer to the correct OREO support subforum:
viewforum.php?f=224