Page 1 of 2

[SOLVED] Menu button not working in FW 20180522-1555

Posted: Fri Jun 01, 2018 1:58 am
by Neville
The Menu button no longer calls up multitasking apps in the latest 20180522 update

Re: Menu button not working in FW 20180522-1555

Posted: Fri Jun 01, 2018 7:13 pm
by blackview_admin
In no way? is the menu button completely off?

Re: Menu button not working in FW 20180522-1555

Posted: Sat Jun 02, 2018 2:54 am
by Neville
blackview_admin wrote:
In no way? is the menu button completely off?

No, it appears to have been accidentally reprogrammed by the firmware in both the new phones we updated. Instead of bringing up the list of open apps, pressing the menu button now appears to trigger the same action as pressing a blank space on the home screen - it calls up widget and wallpapers menu.

Re: Menu button not working in FW 20180522-1555

Posted: Sat Jun 02, 2018 11:28 am
by blackview_admin
Neville wrote:
blackview_admin wrote:
In no way? is the menu button completely off?

No, it appears to have been accidentally reprogrammed by the firmware in both the new phones we updated. Instead of bringing up the list of open apps, pressing the menu button now appears to trigger the same action as pressing a blank space on the home screen - it calls up widget and wallpapers menu.

OK, what about keeping it pressed for a long time or pressing it 2 times very fast? what happens?

Re: Menu button not working in FW 20180522-1555

Posted: Sat Jun 02, 2018 1:08 pm
by Neville
blackview_admin wrote:
OK, what about keeping it pressed for a long time or pressing it 2 times very fast? what happens?

Tried that when it first happened, makes no difference. Just toggles between home screen and widgets/wallpapers mode. On both phones. I am assuming others have noticed.

Re: Menu button not working in FW 20180522-1555

Posted: Sat Jun 02, 2018 1:49 pm
by blackview_admin
ok, i'm marking it as tracked! Thanks for the help, Neville! 

Re: [TRACKED] Menu button not working in FW 20180522-1555

Posted: Sat Jun 02, 2018 5:24 pm
by Rgaspar
in mine, long press brings all apps open

Re: [TRACKED] Menu button not working in FW 20180522-1555

Posted: Sun Jun 03, 2018 4:31 am
by blackview_admin
Rgaspar wrote:
in mine, long press brings all apps open

 Got the 20180522 firmware? 

Re: [TRACKED] Menu button not working in FW 20180522-1555

Posted: Sun Jun 03, 2018 9:57 am
by Neville
blackview_admin wrote:
Rgaspar wrote:
in mine, long press brings all apps open

 Got the 20180522 firmware? 

You are right..I thought I had done a long press but obviously not long enough...problem solved.. Thanks Admin and Rgaspar.

Re: [TRACKED] Menu button not working in FW 20180522-1555

Posted: Mon Jun 04, 2018 3:16 pm
by blackview_admin
Neville wrote:
blackview_admin wrote:
Rgaspar wrote:
in mine, long press brings all apps open

 Got the 20180522 firmware? 

You are right..I thought I had done a long press but obviously not long enough...problem solved.. Thanks Admin and Rgaspar.

lol, time to close this thread :D