Blackview User Forum

 
Neville
Topic Author
Posts: 176
Joined: Wed Aug 16, 2017 7:36 pm

[SOLVED] Menu button not working in FW 20180522-1555

Fri Jun 01, 2018 1:58 am

The Menu button no longer calls up multitasking apps in the latest 20180522 update
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Menu button not working in FW 20180522-1555

Fri Jun 01, 2018 7:13 pm

In no way? is the menu button completely off?
 
Neville
Topic Author
Posts: 176
Joined: Wed Aug 16, 2017 7:36 pm

Re: Menu button not working in FW 20180522-1555

Sat Jun 02, 2018 2:54 am

blackview_admin wrote:
In no way? is the menu button completely off?

No, it appears to have been accidentally reprogrammed by the firmware in both the new phones we updated. Instead of bringing up the list of open apps, pressing the menu button now appears to trigger the same action as pressing a blank space on the home screen - it calls up widget and wallpapers menu.
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Menu button not working in FW 20180522-1555

Sat Jun 02, 2018 11:28 am

Neville wrote:
blackview_admin wrote:
In no way? is the menu button completely off?

No, it appears to have been accidentally reprogrammed by the firmware in both the new phones we updated. Instead of bringing up the list of open apps, pressing the menu button now appears to trigger the same action as pressing a blank space on the home screen - it calls up widget and wallpapers menu.

OK, what about keeping it pressed for a long time or pressing it 2 times very fast? what happens?
 
Neville
Topic Author
Posts: 176
Joined: Wed Aug 16, 2017 7:36 pm

Re: Menu button not working in FW 20180522-1555

Sat Jun 02, 2018 1:08 pm

blackview_admin wrote:
OK, what about keeping it pressed for a long time or pressing it 2 times very fast? what happens?

Tried that when it first happened, makes no difference. Just toggles between home screen and widgets/wallpapers mode. On both phones. I am assuming others have noticed.
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Menu button not working in FW 20180522-1555

Sat Jun 02, 2018 1:49 pm

ok, i'm marking it as tracked! Thanks for the help, Neville! 
 
User avatar
Rgaspar
Posts: 62
Joined: Thu Dec 14, 2017 11:06 pm

Re: [TRACKED] Menu button not working in FW 20180522-1555

Sat Jun 02, 2018 5:24 pm

in mine, long press brings all apps open
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Menu button not working in FW 20180522-1555

Sun Jun 03, 2018 4:31 am

Rgaspar wrote:
in mine, long press brings all apps open

 Got the 20180522 firmware? 
 
Neville
Topic Author
Posts: 176
Joined: Wed Aug 16, 2017 7:36 pm

Re: [TRACKED] Menu button not working in FW 20180522-1555

Sun Jun 03, 2018 9:57 am

blackview_admin wrote:
Rgaspar wrote:
in mine, long press brings all apps open

 Got the 20180522 firmware? 

You are right..I thought I had done a long press but obviously not long enough...problem solved.. Thanks Admin and Rgaspar.
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Menu button not working in FW 20180522-1555

Mon Jun 04, 2018 3:16 pm

Neville wrote:
blackview_admin wrote:
Rgaspar wrote:
in mine, long press brings all apps open

 Got the 20180522 firmware? 

You are right..I thought I had done a long press but obviously not long enough...problem solved.. Thanks Admin and Rgaspar.

lol, time to close this thread :D

Who is online

Users browsing this forum: No registered users and 1 guest