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Bluetooth stucks again with actual FW 20180522-1555

Posted: Wed May 30, 2018 5:34 am
by burg3r
Greetings,

My OTA Updates are working fine. Im still waiting for Android 8 by the way but I see that you working on it.

Since the last update my Bluetooth Audio shutters everytime I activate the display. It's not necesary witch Bluetooth device (car, headphones or speaker)

It is realy annoying. Please help me. If u need more Information just ask.

Thanks a lot

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Thu May 31, 2018 9:40 am
by blackview_admin
Can anybody else confirm such issue?

Burger, did you follow the bluetooh workaround posted it this forum section?

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Fri Jun 01, 2018 1:55 am
by Neville
blackview_admin wrote:
Can anybody else confirm such issue?

Burger, did you follow the bluetooh workaround posted it this forum section?

Can't confirm bluetooth problem...new update worked fine on BT pairing to a Sony speaker regardless of screen timeouts or reactivations.

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Fri Jun 01, 2018 6:04 am
by burg3r
Yes, I follow all instructions. All background Apps are closed. I wiped the phone 2 times since the last update. Nothing helps

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Fri Jun 01, 2018 7:12 pm
by blackview_admin
burg3r wrote:
Yes, I follow all instructions. All background Apps are closed. I wiped the phone 2 times since the last update. Nothing helps

Ok. got it!
Waiting for some more users confirming or not such problem.

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Fri Jun 01, 2018 9:06 pm
by Rgaspar
My phone is working 100% with my car's stereo/handsfree
20180522-1555

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Wed Jun 06, 2018 3:10 pm
by Alex8000
I have installed the FW 20180522 hoping to solve Bluetooth problems, but no luck, problems still persist.
I use three different device, and with all of them i get disconnection.
With the car the phone disconnect without logic, even with a call in progress.
With the headset I continusly get "device disconnected, device connected", even once a minute, but only when idle.

I tried also to disable battery optimization for Bluetooth. No way.

Very frustrating !

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Thu Jun 07, 2018 9:50 am
by blackview_admin
Alex8000 wrote:
I have installed the FW 20180522 hoping to solve Bluetooth problems, but no luck, problems still persist.
I use three different device, and with all of them i get disconnection.
With the car the phone disconnect without logic, even with a call in progress.
With the headset I continusly get "device disconnected, device connected", even once a minute, but only when idle.

I tried also to disable battery optimization for Bluetooth. No way.

Very frustrating !

Did you strictly follow what stated here?
viewtopic.php?f=191&t=333190

Summing up:
0) Consider updating your device to the latest firmware and performing a factory reset after that

1) Go to "Settings" -> "Background task clear"  and whitelist all your 3rd party apps wich need bluetooth to transfer data (i.e. samsung gear app, veryfit app and so on..). By doing that, they will be allowed to run in background even if the smartphone is in deep sleep state.

2) Go to "Settings" -> "Battery" -> "3 dots" in the upper right corner -> "Battery optimization" -> select "All apps" from the dropdown menu  and disable battery optimization for every bluetooth service app, as
- Bluetooth MIDI service
- BT Tool
- Bluetooth sharing

and for every app needing to use bluetooth to transmit data, as
- Phone
- Phone services
- Call management
- Phone/Messaging storage
- your 3rd party music player
- other telephone dialer apps
- fitness band apps and so on

3) Only if the previous steps doesn't solve your issue, also
- Go to "Settings" -> "Battery" and disable "Standby intelligent power saving"
- Go to "Settings" -> "Duraspeed" and and disable it.

4) Only if, again, the previous steps still don't solve your issue, also go to "Settings" -> "Battery" and set your device into "High performance mode"

Please follow these steps carefully

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Thu Jun 07, 2018 6:01 pm
by Don Harry
Just a info; i´ve got this problem with BT earplugs (Plantronics)  as well. It stopped when i changed to new earplugs with BT 4.1 system.

Re: Bluetooth stucks again with actual FW 20180522-1555

Posted: Wed Jul 04, 2018 2:53 pm
by Alex8000
I have LEOPHILE ZERO Headphone, which is BT 4.1.
I have disable battery optimization for
-[b]Bluetooth MIDI service[/b]
-[b]BT Tool[/b]
-[b]Bluetooth sharing[/b]
-[b]Phone[/b]
-[b]Phone services[/b]
-[b]Call management[/b]
-[b]Phone/Messaging storage[/b]
- Microsoft Launcher
During long telephone calls the BT connection is stable, but I'm still getting "connection lost" and "connection successful" from the Headphone during idle. 
Sometimes I need to disable Bluetooth on the phone, and re-enable to get a stable BT connection with the phone.
No way to get a stable BT connection with the car.