i have awoke today after an ordinary night routine of charging phone before bed
now i wake and like many others am suffering from a totally useless phone which only flashes a red proxim sensor LED if power button is held for 15 seconds...
many pages i have read on here and the term "hardware issue" is used alot to describe an inexplicable fault, completely no responsibility from the user...
you say the phone has suffered a hardware fault and this is a blame free situation where only option is to lose all data and never use the phone again, hope that a warranty is possible even though there is no official sellers only sketchy internet dealers who unsurprisingly wont replace the phone
I AM SAD AS I HAVE BOUGHT MANY BLACKVIEW PHONES AS THEY ARE BRILLIANT PHONES IN THEORY
I HAVE TOLD MANY PEOPLE ABOUT THE PRAISES OF BLACKVIEW
I HAVE BOUGHT 6 BV PHONES MYSELF AND MANY FRIENDS AND FAMILY HAVE ALSO BOUGHT BECAUSE OF MY RECOMENDATION
I HAVE LOST ALL MY DATA TWICE BEFORE DUE TO UNFORESEEABLE, INEXPLICABLE, UNAVOIDABLE ISSUES WITH BLACKVIEW PHONES :--(
this issue is terrible as you appear to
- release phones that dont get QC in any real way (the issues facing BV phones are not freak accidents that any brand can suffer, they are the product of poor/nonexistant quality control and ZERO useful support from anywhere)
- show total disregard for any responsibility of the issues which are OBVIOUSLY major issues with the phone themselves
- offer no explanation/solution/sympathy/support
if this message ever makes it to the light of day on the official blackview website i hope and pray i havent lost all my dataif not (admins dont accept because im clearly another victim of BV's terrible customer service) then you are reading this on the many other forum websites i will post to if BV choose to avoid my issue AGAIN....PLEASE HELP ME BV DONT LEAVE ME BROKEN AGAIN