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[SOLVED] NO DATA CONNECTION

Posted: Wed Mar 21, 2018 12:54 am
by Roseann
Since i purchased my phone in December, i have not been able to access data on my phone. I have tried my sim card in other phones and the data works fine. However, once i put it back into the Blackview8000 i am not receiving any. PLEASE HELP!!!!!

Re: NO DATA CONNECTION

Posted: Wed Mar 21, 2018 9:22 am
by blackview_admin
Hi there!

First you have to contact your phone carrier to get your correct APN settings, wich you have to set.
Then enable your data connection and everything will work.

Re: [SOLVED] NO DATA CONNECTION

Posted: Sat Mar 31, 2018 2:03 pm
by Roseann
I have already contacted my service provider and have already entered the correct APN settings however i am yet to access my data.

Re: [SOLVED] NO DATA CONNECTION

Posted: Mon Apr 09, 2018 12:12 pm
by blackview_admin
Just to know it, where are you from? In wich country are you using your device?