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[SOLVED] Mobile suddenly switched off & not booting
Posted: Mon Mar 05, 2018 12:14 pm
by ayirus89
Hi,
My mobile suddenly switched off while using. SOS few other apps opened automatically & suddenly crashed & not booting. Tried to restart. Stuck with Blackview & android logo & this screen is running every 2 mins.
RED notification LED is blinking repeatedly.
Pls help.
Re: Mobile suddenly switched off & not booting
Posted: Mon Mar 05, 2018 10:08 pm
by blackview_admin
Here you talked about a flashing related problem....
viewtopic.php?f=192&t=360904What are you doing?
Re: Mobile suddenly switched off & not booting
Posted: Tue Mar 06, 2018 4:23 am
by ayirus89
blackview_admin wrote:
I am looking for a reason why it happened.
Re: Mobile suddenly switched off & not booting
Posted: Tue Mar 06, 2018 9:37 am
by blackview_admin
ayirus89 wrote:blackview_admin wrote:
I am looking for a reason why it happened.
Was bad flashing cause or consequence of the issue you posted here?
Please give use more details if you want to be helped properly.
Re: Mobile suddenly switched off & not booting
Posted: Tue Mar 06, 2018 11:19 am
by ayirus89
blackview_admin wrote:ayirus89 wrote:blackview_admin wrote:
I am looking for a reason why it happened.
Was bad flashing cause or consequence of the issue you posted here?
Please give use more details if you want to be helped properly.
I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.
P.S I have flashed my mobiles 100 times before. This is not the first time.
Re: Mobile suddenly switched off & not booting
Posted: Tue Mar 06, 2018 4:16 pm
by blackview_admin
ayirus89 wrote:
I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.
P.S I have flashed my mobiles 100 times before. This is not the first time.
As i stated in the other topic, if flashing a new firmware and performing a factory reset can't solve your issue, there's nothing more to do apart from contacting your seller to get your device replaced under warranty.
Re: Mobile suddenly switched off & not booting
Posted: Wed Mar 07, 2018 3:07 am
by ayirus89
blackview_admin wrote:ayirus89 wrote:
I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.
P.S I have flashed my mobiles 100 times before. This is not the first time.
As i stated in the other topic, if flashing a new firmware and performing a factory reset can't solve your issue, there's nothing more to do apart from contacting your seller to get your device replaced under warranty.
I am from India. Will they replace? Will you b able to recommend them to do the same as the company representative?
Re: Mobile suddenly switched off & not booting
Posted: Wed Mar 07, 2018 11:41 am
by blackview_admin
ayirus89 wrote:blackview_admin wrote:ayirus89 wrote:
I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.
P.S I have flashed my mobiles 100 times before. This is not the first time.
As i stated in the other topic, if flashing a new firmware and performing a factory reset can't solve your issue, there's nothing more to do apart from contacting your seller to get your device replaced under warranty.
I am from India. Will they replace? Will you b able to recommend them to do the same as the company representative?
Unfortunately not. You'll have to talk with your seller, we can't do anything else.