Hello all!

It's a message for Blackview group (beacause "contact us" on the official website don't work).
I have buy a Blackview BV8000 Pro. First, I have to look the internet to know where put the sim card. 4 screw to remove... easy? No, 2/4 screw blocked dans the screwdriver is usless! I watch some videos and they have a real screwdriver! In my pack, I have only 3 screwdriver in one and isn't the right tips! please tell me whatto do, return your phone, or send me a REAL screwdriver! (I've stop before breacking the screw...). Thanks for answer. Dylan, from France.

Just use another higher quality philips head screwdriver, and you won't have problems.
Don't have any other screwdriver in your house/workplace? You can simply buy it at the hardware store.

Thanks for your fast answer. No I don't have another screw driver... I think you can repport this to the official website to avoid this problem to another people (Beacause like i have already say, "contact us" on the official website don't work for me). Now I just have to buy the good screwdriver.
Thank you.

EDIT: I'm back from the hardware store... they didn't have the correct screwdriver, so i went to a whatchmaker/jewelry. He broke his screwdriver! Now I will see with the seller website... Thanks Blackview...

Hardcrafter wrote:

Thanks for your fast answer. No I don't have another screw driver... I think you can repport this to the official website to avoid this problem to another people (Beacause like i have already say, "contact us" on the official website don't work for me). Now I just have to buy the good screwdriver.
Thank you.

EDIT: I'm back from the hardware store... they didn't have the correct screwdriver, so i went to a whatchmaker/jewelry. He broke his screwdriver! Now I will see with the seller website... Thanks Blackview...

I have struck this problem. Solution is a small flat blade screwdriver that can still get 'bite' across a slot. Avoid Phillips, it is too late for one of those. You don't want to strip head further.

Huh...

I also got 3-in-1 screwdriver with my phone. One of the heads is Phillips head fit for used screws.
And yes, 2 of the 4 screws were harder to unscrew. But I do have a lot of experience with stubborn phone screws ( I was handling a lot of Siemens, Blackberry and Samsung phones... once upon a time). So with a careful appliance of force all was unscrewed.

I do recommend:
- patience
- more patience
- concentration

Since then I use ordinary Phillips screwdriver (read: when I replace uSD card).