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How can I replace the flashlight that doesn't turn on?

You'll have to open your device (and maybe voiding your warranty).
A replacement flashlight can't be found on Aliexpress at this time, so i suggest to contact your seller or one of our global agents:
http://www.blackview.hk/global-agents/

blackview_admin wrote:

You'll have to open your device (and maybe voiding your warranty).
A replacement flashlight can't be found on Aliexpress at this time, so i suggest to contact your seller or one of our global agents:
http://www.blackview.hk/global-agents/

If I send the device to your agent here in Greece am I going to pay for the parts replaced or the warranty covers them and I will have to pay only for the work?

kavedel wrote:

blackview_admin wrote:

You'll have to open your device (and maybe voiding your warranty).
A replacement flashlight can't be found on Aliexpress at this time, so i suggest to contact your seller or one of our global agents:
http://www.blackview.hk/global-agents/

If I send the device to your agent here in Greece am I going to pay for the parts replaced or the warranty covers them and I will have to pay only for the work?

Warranrty usually gets covered by your seller, but you can ask them.
By the way the work won't be expensive

I spoke with your agent here in Greece and they don't have spare parts for BV8000. Since I have already ordered the loudspeaker from Aliexpress to be replaced, I asked them if I can send them the parts and they can fix it and they said yes. The question is what do I need for the flashlight to be repaired? Is it just a connection problem that they can fix straight away or is there a need for a spare part? Can you please ask your technicians there about their opinion on the matter?
Thanks in advance

kavedel wrote:

I spoke with your agent here in Greece and they don't have spare parts for BV8000. Since I have already ordered the loudspeaker from Aliexpress to be replaced, I asked them if I can send them the parts and they can fix it and they said yes. The question is what do I need for the flashlight to be repaired? Is it just a connection problem that they can fix straight away or is there a need for a spare part? Can you please ask your technicians there about their opinion on the matter?
Thanks in advance

Nobody can tell you that before opening the device. You'll need to buy the flashlight module just to be sure.

Any link to that?

kavedel wrote:

Any link to that?

Unfortunately not available

I installed the new speaker yesterday and it works fine now but I couldn't reach to the flashlight to have a look because I should remove the mainboard of the phone and couldn't risk that without having at least a video showing how to do that, so I did nothing. Is there by any chance someone here having any instructions or a video link of complete disassembly of the phone?

kavedel wrote:

I installed the new speaker yesterday and it works fine now but I couldn't reach to the flashlight to have a look because I should remove the mainboard of the phone and couldn't risk that without having at least a video showing how to do that, so I did nothing. Is there by any chance someone here having any instructions or a video link of complete disassembly of the phone?

Nothing that i can easily find on Youtube