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[TRACKED] Camera pink-is-red issue is back after the 20171219 update

Posted: Thu Jan 11, 2018 10:27 am
by MB242
BV8000Pro_blackview_20171114
Fixed the camera issues: camera gets red colours as pink and lack of HDR option for the back camera.
BV8000Pro_blackview_20171219
We have pink color back... ( edit - incl. 20171227)

Re: Pink is back

Posted: Thu Jan 11, 2018 12:59 pm
by ghost82
Confirmed, also 27-12. Using opencamera with auto settings doesn't solve (at least for me).
Changing the white balance in stock camera (pro mode) set to the "cloud symbol" is ok for the red, but introduces too much yellow.

Re: Pink is back

Posted: Thu Jan 11, 2018 8:15 pm
by blackview_admin
Can anybody else confirm that?

Re: Camera pink-is-red issue is back after the 20171219 update

Posted: Fri Jan 12, 2018 11:33 am
by blackview_admin
Any news? Can anybody else confirm that?

Re: Camera pink-is-red issue is back after the 20171219 update

Posted: Fri Jan 12, 2018 11:45 am
by ghost82
Flash 19-12 from pc + factory reset
OTA update to 27-12 + factory reset

Default settings:
Image

White balance adjusted:
Image

Re: Camera pink-is-red issue is back after the 20171219 update

Posted: Fri Jan 12, 2018 11:55 am
by blackview_admin
Ok, i'm adding it to be checked.

Re: [TRACKED] Camera pink-is-red issue is back after the 20171219 update

Posted: Fri Jan 12, 2018 12:49 pm
by Mino
I have the same problem. Rom version: 20171227-1550

Re: [TRACKED] Camera pink-is-red issue is back after the 20171219 update

Posted: Fri Jan 12, 2018 7:44 pm
by droocik
And i have the same problem too. My Rom version: Bv8000Pro-Blackview-V0.1_20170803_20171227-1550

Still red is pink :-((( But not always, it depends on the lighting.

Photo taken outside, natural light:

Standard camera app and Pro Photo, white balance auto, default setting

Image

Standard camera app and Pro Photo, white balance cloudy

Image

As you can see, there is almost no difference, but ... Pictures taken under artificial light:

Photo taken intside, artificial light:

Open Camera, white balance auto, default setting

Image

Open Camera, white balance Cloudy

Image

I don't want to have a Santa Claus pink :-)

Re: [TRACKED] Camera pink-is-red issue is back after the 20171219 update

Posted: Tue Jan 30, 2018 11:07 am
by blackview_admin
Hi guys!

Flash files for the 20180124 update have been released.
viewtopic.php?f=192&t=213272&p=398849#p398849

Can you flash your device to this version, perform a factory reset after that, and report back if the issue has been solved?

Re: [TRACKED] Camera pink-is-red issue is back after the 20171219 update

Posted: Wed Mar 07, 2018 8:46 am
by bikey
Hello,

I recently bought a BV8000. I have flashed it to the newest ROM version. After that I did a factory reset and the colours are still pink instead of red.
I have also installed open camera, but it's the same problem. If you set the white balance manually to cloudy, then at least the red is correct, but then the picture is generally too dark and other colors are not 100% correct.

In automatic white balance, I generally find the image clearly too bright and the colors too pale

Kind regards

bikey