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[SOLVED] Fingerprint is very hot

Posted: Tue Jan 02, 2018 10:59 am
by Daniel1978
Hello there, i am very sad, because two days ago the fingerprint of my blackview vb8000 is very hot and it burns in my hands. I have been restored the factory settings, but isn't work. can you help my? thanks

Re: Fingerprint is very hot

Posted: Tue Jan 02, 2018 7:38 pm
by blackview_admin
Unfortunately, this is an hardware fault.
You'll have to contact your seller for a replacement/repair under warranty.

If you are handy and don't care about warranty (wich will be void!) you can replace it by yourself:
https://www.aliexpress.com/item/Blackvi ... autifyAB=0

Re: [SOLVED] Fingerprint is very hot

Posted: Wed Jan 03, 2018 11:18 pm
by ozmo
Daniel1978 wrote:
Hello there, i am very sad, because two days ago the fingerprint of my blackview vb8000 is very hot and it burns in my hands. I have been restored the factory settings, but isn't work. can you help my? thanks

How did you solved your problem?

Re: [SOLVED] Fingerprint is very hot

Posted: Thu Jan 04, 2018 10:15 pm
by blackview_admin
ozmo wrote:
Daniel1978 wrote:
Hello there, i am very sad, because two days ago the fingerprint of my blackview vb8000 is very hot and it burns in my hands. I have been restored the factory settings, but isn't work. can you help my? thanks

How did you solved your problem?


Just read my previous post...