bbs.blackview.com

hello, I performed the last update of December 29, but I report that the adaptive brightness no longer works (the screen remains always on the same intensity) and also the proximity sensor does not work during calls. Is it possible to solve the problem manually or do I have to wait for a new fix? thank you.

Please perform a factory reset and report back.

I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.

metal_meltdown wrote:

I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.

Keep in mind that not performing a factory reset after each firmware update can create unexpected issues

blackview_admin wrote:

metal_meltdown wrote:

I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.

Keep in mind that not performing a factory reset after each firmware update can create unexpected issues

I did not do the factory reset because I thought it would bring the phone back to its original state that came out of the factory, then delete the last update made, sorry

metal_meltdown wrote:

blackview_admin wrote:

metal_meltdown wrote:

I preferred not to do the hard reset, but turn off the phone all night and switch it on again in the morning. The problems described above seem to be resolved.

Keep in mind that not performing a factory reset after each firmware update can create unexpected issues

I did not do the factory reset because I thought it would bring the phone back to its original state that came out of the factory, then delete the last update made, sorry

Now you know it