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[SOLVED] bv8000 problems with roaming and severla others

Posted: Fri Dec 29, 2017 12:29 pm
by klingi
Hello,

i bougth a bv8000pro thre month ago and have some problems with it:

- the phone restarts automaticly once or twice a day

- when I go to a foreign country, phone roaming works but i get no internet connection with roaming, fore sure roaming is switched on
I tried diferent sim cards, in my old phone they worked

- Volume changing only works in five steps, its a bit nervy

Maybe somebody can help me with that

Thanks DIrk

Re: bv8000 problems with roaming and severla others

Posted: Fri Dec 29, 2017 9:16 pm
by blackview_admin
klingi wrote:
Hello,

i bougth a bv8000pro thre month ago and have some problems with it:

- the phone restarts automaticly once or twice a day

- when I go to a foreign country, phone roaming works but i get no internet connection with roaming, fore sure roaming is switched on
I tried diferent sim cards, in my old phone they worked

- Volume changing only works in five steps, its a bit nervy

Maybe somebody can help me with that

Thanks DIrk


Hi there!

1) Reboot problem is already tracked in this thread:
viewtopic.php?f=191&t=326767

2) Roaming problem is not fixable at the moment, sorry.
viewtopic.php?f=191&t=328646

3) Just click the volume button and then slide the volume bar on the screen to your desired volume ;)

Re: bv8000 problems with roaming and severla others

Posted: Tue Jan 02, 2018 1:11 pm
by mueller-christ
We had a similar problem, new BV8000 PRO with renewed SIM-Card "Deutsche Telekom" and default configurations: phone calls were possible but no data-connection in Netherlands and Belgium, in Germany no problems.

Our solution is, to set the "MVNO-Typ" of APN "T-Mobile D" from "/" to "IMSI" and save these modification. Just testet in Belgium and it worked!

My question: What is the backround of this modification? Any disadvantages to expect?

Thx in advance
mueller-christ

Re: bv8000 problems with roaming and severla others

Posted: Tue Jan 02, 2018 7:31 pm
by blackview_admin
mueller-christ wrote:
We had a similar problem, new BV8000 PRO with renewed SIM-Card "Deutsche Telekom" and default configurations: phone calls were possible but no data-connection in Netherlands and Belgium, in Germany no problems.

Our solution is, to set the "MVNO-Typ" of APN "T-Mobile D" from "/" to "IMSI" and save these modification. Just testet in Belgium and it worked!

My question: What is the backround of this modification? Any disadvantages to expect?

Thx in advance
mueller-christ


Thanks for your precious feedback! I will copy it also in the other roaming problems thread! ;)