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[CLOSED] BV8000 PRO red light blinks but can't power on and can't charge
Posted: Sun Dec 24, 2017 4:17 pm
by madewira
Dear All and admin please help
I've just bought BV8000 pro for a few days but one day when I restart the phone suddenly looks like dead.
the screen is black and only red lights blink. I can't turn it on. I can't boot into recovery either with power and volume up.
when connected to charger only red light on but can't charge. I can't turn it off because only proximity red light blink but no signs whether it is power off or not.
I use HTC and Samsung and can easily boot into recovery with combo power button and volume up but I can't do the same with your product.
I 've used BV6000 PRO before and never had this kind of issue. Please help me coz I love this phone. Thank you very much and apologize for my bad English.
Re: BV8000 PRO red light blinks but can't power on and can't charge
Posted: Sun Dec 24, 2017 6:15 pm
by blackview_admin
Plug in your charger and follow this tutorial to properly boot in recovery mode and perform a factory reset.
viewtopic.php?f=192&t=334922If you still can't boot into recovery mode, and consequently can't perform a factory reset, you'll have to contact your seller for a replacement.
Re: BV8000 PRO red light blinks but can't power on and can't charge
Posted: Mon Dec 25, 2017 4:50 pm
by madewira
Dear Admin
Thanks for your reply and I am sorry for my late reply. Too bad I can't perform any factory reset because eventough I have followed your suggestions still my phone gave no respond.
I live in Indonesia and I bought the phone from online store but the seller refuse to give replacement.
I don't know what to do with the phone. I bought it quite expensive around IDR 5 Million only to be used for a week. Now I have to throw it to garbage bin coz there is no service centre either in Indonesia.
I won't buy this product again in the future to avoid this kind of problem.
Thanks Blackview
Re: BV8000 PRO red light blinks but can't power on and can't charge
Posted: Mon Dec 25, 2017 5:01 pm
by madewira
Actually this is perhaps the most expensive cell phone I've ever bought and maybe in the world. Around USD 330 at least or IDR 5 Million. Just only for 1 week usage and must go to thrash bin because of maybe product defect. Isn't there any QC DEPT in your company since there are many cases I read in the web like I had??
Your product actually is a good product but I think less QC Check maybe.
Re: BV8000 PRO red light blinks but can't power on and can't charge
Posted: Tue Dec 26, 2017 3:20 pm
by blackview_admin
Hardware faults HAPPEN, they happen to EVERY brand.
Why does your seller refuse to honor the warranty replacement?
Re: BV8000 PRO red light blinks but can't power on and can't charge
Posted: Tue Dec 26, 2017 3:40 pm
by majk123
blackview_admin wrote:Hardware faults HAPPEN, they happen to EVERY brand.
Why does your seller refuse to honor the warranty replacement?
i have not warrantyi lost it
Re: BV8000 PRO red light blinks but can't power on and can't charge
Posted: Tue Dec 26, 2017 3:59 pm
by blackview_admin
majk123 wrote:blackview_admin wrote:Hardware faults HAPPEN, they happen to EVERY brand.
Why does your seller refuse to honor the warranty replacement?
i have not warrantyi lost it
You can't blame Blackview or the seller then. Next time please be more careful!