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[SOLVED] BV8000Pro Charging problems after recent wireless software update
Posted: Fri Dec 01, 2017 1:47 am
by DougSM69
I was happy with my new BV8000Pro until I took the wireless software update a few days ago. Now I can more or less watch my battery indicator drop. Then it won't charge to more than 2 percent while the device is switched on. Unfortunately, my job requires a working phone, and now, my BV8000Pro is of little use to me. I'm disappointed, I've owned it one month since new!
Re: BV8000Pro Charging problems after recent wireless software update
Posted: Fri Dec 01, 2017 9:04 am
by blackview_admin
What's your current firmware version?
Did you perform a factory reset after updating the firmware?
Do you use the original charger and cable?
Don't warry, you won't be left alone.
Re: BV8000Pro Charging problems after recent wireless software update
Posted: Fri Dec 01, 2017 6:14 pm
by DougSM69
I didn't do factory reset.
The original cable wasn't good quality so I replaced it. The replacement cable was fine until the software update. I want to undo the update, how do I do that?
Re: BV8000Pro Charging problems after recent wireless software update
Posted: Fri Dec 01, 2017 7:13 pm
by blackview_admin
Perform a factory reset.
Follow this tutorial:
viewtopic.php?f=192&t=334922If this doesn't fix your problem please use the original cable!
