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[SOLVED] Screen broke and Hard Brick

Posted: Tue Nov 14, 2017 4:19 pm
by mathatter
First and foremost my "unbreakable" phone broke when it fell from desk height (about 3 feet) onto the floor. This was annoying but the phone was still usable.... until I tried to OTA update it and its now bricked.
Pressing the Power and Vol Keys brings it into recovery mode, however it just shows the android logo and says "No Command"
I have tried everything I can think of to get it to power back on so I can get my data for when I buy a new phone but nothing I have tried can make it power again.

All my friends were jealous of my phone and many ordered on of their own. It's a sad day to see my shinny new birthday gift broken after only a week.

Re: Screen broke and Hard Brick

Posted: Fri Dec 01, 2017 9:00 am
by blackview_admin
Hi dear,
I'm sorry for your device getting damaged. It's a rugged phone, but it still can't ignore physics or bad luck.

Enter into recovery mode following this guide:
viewtopic.php?f=192&t=334922

and perform a factory reset. You will lose all data, but there are good chances that it'll resolve your problem.