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[SOLVED] URGENT ....black screen...URGENT

Posted: Fri Nov 10, 2017 7:24 am
by calimero_web
Hello, I have since today a black screen on my bv8000pro !!!! impossible to turn it back on. Only the charge indicator stays on. Thank you for giving me the procedure to follow to restart it.

Re: URGENT ....black screen...URGENT

Posted: Sat Dec 02, 2017 11:44 pm
by blackview_admin
Perform a factory reset using the recovery mode:
viewtopic.php?f=192&t=334922

If it doesn't fix your problem or you can't access the recovery mode, contact your seller for a replacement under warranty.