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[SOLVED] BV8000pro SimProcessor error
Posted: Thu Nov 09, 2017 8:59 pm
by nblinov
Hi
Often when mobile Internet failures happen. During the outage disappear indicators both SIM in the status area (top right), and then appear again. In the notification area (top left) appears briefly the triangle with an exclamation mark and if this time to open the curtain, you can read the notice "SimProcessor". For a smartphone of a Pro level such behavior is unacceptable.
Re: BV8000pro SimProcessor error
Posted: Fri Dec 01, 2017 8:48 am
by blackview_admin
Your problem is definitely uncommon.
First, you should perform a factory reset to close some variables.
If your problem persist after a factory reset, as far as i can see, one of these things may be the culprit:
1) Your sim is faulty or your phone carrier got some problems: you should try your sim on another device to see if something changes. If the sim or the phone carrier are the problem, you should contact your carrier.
2) Your device is faulty: you should try to use another sim in it to to confirm the problem. If the problem confirms, you should contact your seller for a replacement.
Re: BV8000pro SimProcessor error
Posted: Mon Dec 04, 2017 6:23 pm
by nblinov
blackview_admin wrote:Your problem is definitely uncommon.
First, you should perform a factory reset to close some variables.
Thank you, problem is solved. I did a factory reset. I turned my Phone Off, pressed volume down and power together. The phone was booted into factory mode. Then I chose to clear EMMC. After restarting and setting the initial settings, the phone behaves normally.
Re: [SOLVED] BV8000pro SimProcessor error
Posted: Tue Dec 05, 2017 2:57 pm
by jeroen
Hi, I have the same problem. Did the reset by menu. Ik did not cleared emc or whatever you said
What is that?
After the reset i still have the same problem.
Ik must admid i receeved a new sim, mine is 3 years old and i did not tried my new sim.
Regards,
Jeroen
Re: [SOLVED] BV8000pro SimProcessor error
Posted: Tue Dec 05, 2017 3:46 pm
by blackview_admin
jeroen wrote:Hi, I have the same problem. Did the reset by menu. Ik did not cleared emc or whatever you said
What is that?
After the reset i still have the same problem.
Ik must admid i receeved a new sim, mine is 3 years old and i did not tried my new sim.
Regards,
Jeroen
Perform a reset from the recovery mode....
viewtopic.php?f=192&t=334922...and use your new SIM!
Re: [SOLVED] BV8000pro SimProcessor error
Posted: Tue Dec 05, 2017 8:44 pm
by nblinov
jeroen wrote:After the reset i still have the same problem.
First I did a factory reset from recovery (volume up + power),
then I clear EMMC from factory mode (volume down + power).