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[SOLVED] Camera failure

Posted: Sat Oct 28, 2017 9:10 am
by lensva
I have had my Blackview BV8000 PRO since aug 2017. Yesterday the camera sudenly stoped to work. When I tried to start the camera a message like "can“t connect to the device" appeared. The flashlight doesn't work either. I deleted all apps that may interact with the camera and the flashlight but the camera still not work. After that I reset the phone to factory settings but the camara still not work. What to do? Anywone please.

Re: Camera failure

Posted: Sat Dec 02, 2017 6:30 pm
by blackview_admin
This is clearly an hardware fault. Please contact your seller to have you device replaced.