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lensva
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Joined: Sat Oct 28, 2017 8:33 am

[SOLVED] Camera failure

Sat Oct 28, 2017 9:10 am

I have had my Blackview BV8000 PRO since aug 2017. Yesterday the camera sudenly stoped to work. When I tried to start the camera a message like "can´t connect to the device" appeared. The flashlight doesn't work either. I deleted all apps that may interact with the camera and the flashlight but the camera still not work. After that I reset the phone to factory settings but the camara still not work. What to do? Anywone please.
 
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Re: Camera failure

Sat Dec 02, 2017 6:30 pm

This is clearly an hardware fault. Please contact your seller to have you device replaced.

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