Page 1 of 1

[CLOSED] MMs with picture quality bad!

Posted: Fri Oct 27, 2017 2:06 pm
by bigbang63
Hello,
when i send message (MMS) with a picture which is taken with the BV8000, the quality is very bad, I try to change the setting and increse the size (300ko ) but the result is the same.
If a copy a picture fron the net , and I send it with message (MMS) the quality is good and the photo isn't resize .
Could you confirm me is antoher person have the problem?
thanks

Re: MMs with picture quality bad!

Posted: Mon Oct 30, 2017 10:11 am
by Aeron
Do you take pictures in the messaging app ? Or do you take picture with camera app then send picture with messaging app ?

Re: MMs with picture quality bad!

Posted: Wed Nov 01, 2017 11:27 am
by bigbang63
I tryed each solution the result is the same, with app camera and with the messaging app !

Re: MMs with picture quality bad!

Posted: Wed Nov 01, 2017 5:03 pm
by Aeron
So when you use the camera app, the quality of the picture is ok but when you send the picture, then the quality drops ?

Re: MMs with picture quality bad!

Posted: Thu Nov 02, 2017 5:18 pm
by blackview_admin
Sending and receiving Pictures by MMS is limited to a size of 300K (or less if you changed that setting).

Re: MMs with picture quality bad!

Posted: Thu Nov 02, 2017 7:42 pm
by Aeron
blackview_admin wrote:
Sending and receiving Pictures by MMS is limited to a size of 300K (or less if you changed that setting).


First, he said that changing the limit made no difference.
Second, the source of the picture (camera or other) should not make any difference in quality, they should be compressed in the same way.

Re: MMs with picture quality bad!

Posted: Tue Nov 07, 2017 10:45 am
by bigbang63
hello,
I confirm with the front camera (5mp) the quality is better than with the main camera (21mp).

Re: MMs with picture quality bad!

Posted: Wed Nov 08, 2017 8:02 pm
by blackview_admin
Thank you for your feedback. I will report this as a bug.

Re: [TRACKED] MMs with picture quality bad!

Posted: Tue Dec 12, 2017 10:58 am
by blackview_admin
Sorry, but our team can't solve this issue.