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[SOLVED] BV8000Pro , have problems with the audio of my phone calls

Posted: Wed Sep 27, 2017 10:31 pm
by Hetore
13 days ago I received my BV8000Pro, I have problems with the audio of my phone calls, they do not listen to me or they listen badly or the volume is turned down in a moment, this happens to me in different calls, in a moment they hear me well and then something happens, now I'm changing my SIM as a last alternative, what can I do? for the rest everything is very good, but my phone will not let me speak on the phone ..., I hope your answer, regards Hectorcc

Re: BV8000Pro , I have problems with the audio of my phone calls

Posted: Fri Oct 13, 2017 12:47 pm
by blackview_admin
Be sure there is no finger in front or dirt inside the microphone hole. If that don't help try to update to the latest firmware and perform a factory reset after that.