Page 1 of 1

[SOLVED] Damage after falling down

Posted: Tue Sep 12, 2017 10:27 am
by tmsjaeger1
Hi,
I'm so far very happy with my bv8000.
However it fell down and is now damaged. I'm worried it might be not water proofe any more.
Since it fell down only from 1 meter it should not be damaged.

Dear admin, can I send it back to blackview?

Re: Damage after falling down

Posted: Wed Sep 13, 2017 12:56 am
by nsansilva
I did countless tests playing against the ground, and this was what happened to mine.

Re: Damage after falling down

Posted: Tue Sep 19, 2017 2:00 pm
by blackview_admin
tmsjaeger1 wrote:
Hi,
I'm so far very happy with my bv8000.
However it fell down and is now damaged. I'm worried it might be not water proofe any more.
Since it fell down only from 1 meter it should not be damaged.

Dear admin, can I send it back to blackview?


You could ask your seller for an exchange. If you don't like that I suggest to open the phone and check if the seals of the case are damaged.