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[SOLVED] Screen problem

Posted: Tue Sep 05, 2017 9:06 am
by PieroM
Hi,
I have a problem with the screen of my new BV 8000 Pro:
Yesterday night the charge ran down with a the red led on.
I charged the phone but when I turned it on the screen didn't work any more! The phone seems going, I still can shut it down and I still have the feedback of the bottons.
The phone never fell to the ground or water.

What can I do?

Thanks!!

Re: Screen problem

Posted: Tue Sep 05, 2017 11:02 am
by blackview_admin
Hello. Firstly, try to flash latest stock firmware. If issue not will be fixed, you need to contact with your seller about warranty repair. Download link of firmware. viewtopic.php?f=192&t=213272

Re: Screen problem

Posted: Tue Sep 05, 2017 5:10 pm
by PieroM
great!! But...how can I flash it? By computer? Which program shall I use?

Re: Screen problem

Posted: Thu Sep 07, 2017 9:01 pm
by blackview_admin
I will post a tutorial soon

Re: Screen problem

Posted: Thu Sep 07, 2017 9:27 pm
by PieroM
Great! Where can i see it?

Re: Screen problem

Posted: Fri Sep 08, 2017 9:02 am
by war_horse
blackview_admin wrote:
I will post a tutorial soon

thanks for it, keep up the good work!