bbs.blackview.com

hello everybody,
I have a BV8000 pro, before i had bv7000 and bv6000, the phone aren't perfect but compare to the price with another trade like samsung, my choice is very quick .
I have a problem with the bv8000pro that i didn't have with the bv7000pro, the picture are correct but the red color isn't the real color, the photo show pnik red, see the photo , i compare bv8000pro and samsung s6 , and it's impossible to change the color température with the pro mode.

BV8000


samsung S6


If you have information about i 'll be happy
thanks

BV8000Pro_blackview_20171114_tee to fix your problem https://mega.nz/#!IWJjiYDZ!hnXb-2fC7exS ... xsIwAcKbYQ
Please remember, after this flash, you can not flash back to the former software, or your phone will have problem.

Hello. Which firmware version you use?

the firmware is BV8000Pro-Blackview-V0.1_20170803_20170829-1811
i precise that the red color with the back camera is ok
The bv7000 was ok i don't understand why !

hello i use : V01_20170803_20170829-1811

Hi! I have the same problem with camera, I'm about to upgrade to the latest firmware version.
BV8000Pro-Blackview-V0.1_20170803_20170829-1811

have the same problem

Hi, I have the same problem with red color on pictures taken with the camera.

Build number : BV8000Pro-Blackview-V0.1_20170803_20170829-1811

Hi,

Looking at the glass protecting the rear-camera from an angle, I can see a pink shade..
I hope that is not what is making the pictures turn pink.

I also took a picture with the front-camera and the red color seems correct.

Hoping to hear from you concerning this problem..

Thank you for your detailed bug report.
I can not reproduce this but I will forward this to our engineers. I guess it is an software issue.

Had you tried if
- it is the same issue with apps like open camera?
- a factory reset* is helping?

* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

blackview_admin wrote:

Thank you for your detailed bug report.
I can not reproduce this but I will forward this to our engineers. I guess it is an software issue.

Had you tried if
- it is the same issue with apps like open camera?
- a factory reset* is helping?

* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Another new fault...Wifi hotspot drops out when screen goes to sleep....needs a coding adjustment so hotspot remains active with display off