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[SOLVED] Selfie (front) camera doesn't work on brand new BV8000

Posted: Fri Aug 18, 2017 12:10 pm
by megalift
I've tried posting this once already.

The front camera on my new BV8000 doesn't work. At all. No app can start the camera, I just get a 'camera not available' message.
I did a factory reset as this appears to be a recommended first Port of call for most problems, but no change. I've downloaded the firmware for the camera but don't really want to reflash the phone until I've heard what others have to say - does anyone have any suggestions?

Re: Selfie (front) camera doesn't work on brand new BV8000

Posted: Thu Aug 24, 2017 8:17 pm
by blackview_admin
If nothing helps you can exchange the device over your seller.

Re: Selfie (front) camera doesn't work on brand new BV8000

Posted: Tue Oct 10, 2017 4:16 pm
by svenhernot
same problem with my bv8000 :(

Re: Selfie (front) camera doesn't work on brand new BV8000

Posted: Tue Oct 10, 2017 7:40 pm
by Dalmo Jr
Same with my BV8000 PRO. Front camera doesn't work even after factory reset :(

Re: Selfie (front) camera doesn't work on brand new BV8000

Posted: Fri Oct 13, 2017 12:18 pm
by blackview_admin
Dalmo Jr wrote:
Same with my BV8000 PRO. Front camera doesn't work even after factory reset :(


I will report that issue but it sounds like an hardware bug. You could open your phone and watch if the connection is correct or you could exchange it over your seller.