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[SOLVED] WATER PROBLEM

Posted: Mon Jul 31, 2017 7:02 pm
by darkphoenix
Good day,
i received my BV8000 Pro last week, i was very happy to the phone until i went to the lake and i tried to see if the phone is waterproof, unfortunately some water entered into the phone, I did not want to believe it succesed really, so i went quickly at Home to dry the phone and i seen that one screw on the back did not have a rubber gasket, now the phone is in recovery mode but i can do nothing because the buttons aren't work.
What can i do? The phone is new and i'm very happy with this phone, do you have any solution?
do you provide any type of guarantee?
I'm looking forward to your reply.
Best regards.

Re: WATER PROBLEM

Posted: Thu Aug 03, 2017 10:47 am
by blackview_admin
I will check this and reply if I get a solution.
Please provide a photo of the missing rubber gasket.

Re: WATER PROBLEM

Posted: Mon Aug 07, 2017 4:18 pm
by darkphoenix
Hi,
thank you for your kindly reply.
In the attachment the photo of the missing rubber gasket.
I hope you find a solution, because i was really happy with the phone.
Thank you in advance.
Darkphoenix.

Re: WATER PROBLEM

Posted: Mon Aug 07, 2017 4:49 pm
by darkphoenix
Hi,
thank you forma tour kindly reply.
In the attachment the photo of the missing rubber gasket.
I hope you'll find a solution.
Thank you in advance.
Darkphoenix

Re: WATER PROBLEM

Posted: Mon Aug 07, 2017 4:54 pm
by darkphoenix
Hi,
when i attached the photo i get an http error, please confirm me if you received the attachment or provide me an email address where i can send it.
Regards

Re: WATER PROBLEM

Posted: Tue Aug 08, 2017 8:06 am
by darkphoenix
Hi,
finally i figured out how to attach the photo.
I hope you find a solution, because i was really happy with the phone.
Thank you in advance.
Darkphoenix.

Re: WATER PROBLEM

Posted: Tue Aug 08, 2017 9:06 am
by ELEI
hello,
i have the same problem with my bv8000pro, I've just bought BV8000pro from AMAZON USA, two weeks ago, the phone has exposed to water and now its stop charging and the water was entered to the back camera. what to do?
thanks

Re: WATER PROBLEM

Posted: Sat Oct 21, 2017 6:22 pm
by giesenroel
Hello i have the same problem with my phone and now it doesn't turn on an it doesn't charge