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SPEAKER PROBLEM
Posted: Sun Jul 30, 2017 7:20 am
by calimero_web
Hello, the loudspeaker of my bv8000pro starts to sizzle after a few seconds when listening to a video or a music. Exactly as cientistagyn does in this video:
https://youtu.be/PHYpo6uPvBI.
Thank you for telling me if I have to send the phone to Bangood or if it will be corrected by an update?
I am in any case very disappointed of this phone and I hope you will find me a quick solution before the damage in terms of image for the brand is too big !!!!!
Best regards, Christophe
Re: SPEAKER PROBLEM
Posted: Thu Aug 03, 2017 11:15 am
by blackview_admin
I reported this to our technicians and will reply as soon they found a solution
Re: SPEAKER PROBLEM
Posted: Thu Aug 03, 2017 2:43 pm
by 1962salvacesco
Unfortunately also I have this problem I would like to know if it is possible to solve it. It is 1 month that I complain about this and unfortunately we are so many to have this issue with the speaker but nothing happens. Where is your seriousness.
Re: SPEAKER PROBLEM
Posted: Thu Aug 03, 2017 11:49 pm
by blackview_admin
1962salvacesco wrote:Unfortunately also I have this problem I would like to know if it is possible to solve it. It is 1 month that I complain about this and unfortunately we are so many to have this issue with the speaker but nothing happens. Where is your seriousness.
Have you tried a factory reset?
Re: SPEAKER PROBLEM
Posted: Fri Aug 04, 2017 10:32 am
by blackview_admin
If you are affected by this issue scratching speaker noise please try to update to the latest firmware and perform a factory reset after that. If that don't help please contact your seller to exchange the device. Sorry for this inconvenience. (Only) if you don't receive help by the seller please contact us with all your buying details (shop, date, order-number, ...).