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Proximity sensor
Posted: Thu Jul 27, 2017 8:58 am
by jmi81
Hi, proximity sensor isn't working with latest update 20170718 during a call.
Please fix.
Re: Proximity sensor
Posted: Thu Jul 27, 2017 12:14 pm
by blackview_admin
please try:
1) a factory reset
if that don't help:
2) try to calibrate the Proximity sensor:
- type *#9646633# into the keypad of the phone app
- go to tab "Hardware Testing"
- open "sensor > Light proximity sensor > PS Calibration > Calibration > do calibration"
Please report if this solved the problem.
Re: Proximity sensor
Posted: Thu Jul 27, 2017 9:15 pm
by jmi81
the calibration did the trick. Thank you
Re: Proximity sensor
Posted: Fri Jul 28, 2017 9:12 am
by blackview_admin
jmi81 wrote:the calibration did the trick. Thank you
Thanks for your feedback
Re: Proximity sensor
Posted: Wed Aug 23, 2017 1:16 pm
by mamenyaka
Hi admin,
I have one problem with my phone: when calling, the screen does not turn off unless I put it right next to my ear, closer than 0,5 cm, which is uncomfortable.
I tried to calibrate my proximity sensor with the steps provided, but it seems like the threshold is set too high and I can not change it.
Threshold High is 176, Threshold Low is also 176. Is this normal?
Re: Proximity sensor
Posted: Fri Aug 25, 2017 12:45 pm
by lorizisback
Not working for me.
In Engineering Mode the value is always 255 and the calibration always fails.