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jmi81
Topic Author
Posts: 32
Joined: Thu Jul 27, 2017 8:54 am

Proximity sensor

Thu Jul 27, 2017 8:58 am

Hi, proximity sensor isn't working with latest update 20170718 during a call.
Please fix.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Proximity sensor

Thu Jul 27, 2017 12:14 pm

please try:

1) a factory reset

if that don't help:
2) try to calibrate the Proximity sensor:
- type *#9646633# into the keypad of the phone app
- go to tab "Hardware Testing"
- open "sensor > Light proximity sensor > PS Calibration > Calibration > do calibration"

Please report if this solved the problem.
 
jmi81
Topic Author
Posts: 32
Joined: Thu Jul 27, 2017 8:54 am

Re: Proximity sensor

Thu Jul 27, 2017 9:15 pm

the calibration did the trick. Thank you
 
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blackview_admin
Posts: 8943
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Re: Proximity sensor

Fri Jul 28, 2017 9:12 am

jmi81 wrote:
the calibration did the trick. Thank you


Thanks for your feedback
 
mamenyaka
Posts: 1
Joined: Tue Aug 22, 2017 8:27 am

Re: Proximity sensor

Wed Aug 23, 2017 1:16 pm

Hi admin,
I have one problem with my phone: when calling, the screen does not turn off unless I put it right next to my ear, closer than 0,5 cm, which is uncomfortable.
I tried to calibrate my proximity sensor with the steps provided, but it seems like the threshold is set too high and I can not change it.
Threshold High is 176, Threshold Low is also 176. Is this normal?
 
lorizisback
Posts: 13
Joined: Fri Aug 25, 2017 12:11 pm

Re: Proximity sensor

Fri Aug 25, 2017 12:45 pm

Not working for me.
In Engineering Mode the value is always 255 and the calibration always fails.

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