Return button not work
Posted: Wed Jul 26, 2017 8:15 pm
When the phone is horizontal and the backlight button off, the return button not work. Android 20170718
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Re: Return button not work
Posted: Thu Jul 27, 2017 11:19 am
it hapens to my device also.
Re: Return button not work
Posted: Thu Jul 27, 2017 1:54 pm
Thank you for your feedback.
I am not sure if I understand "orizontal and the backlight button off". Can you please describe exactly or post a video?
I am not sure if I understand "orizontal and the backlight button off". Can you please describe exactly or post a video?
Re: Return button not work
Posted: Thu Jul 27, 2017 6:12 pm
In this position, key illumination off, this is not always, I have to press the return button several times
Re: Return button not work
Posted: Fri Jul 28, 2017 9:14 am
zimzia wrote:In this position, key illumination off, this is not always, I have to press the return button several times
Thank you, I will report this.
Can you please try if a factory reset will solve this?
(this would delete your data so please backup)
Re: Return button not work
Posted: Fri Jul 28, 2017 1:40 pm
Factory reset not help, I did after update to android 20170718. One more thing, the phone is restarting itself, fingerprints and light sensors do not work after this restart. I have to turn off and turn on the power button
Re: Return button not work
Posted: Thu Aug 03, 2017 11:37 am
Thanks. I will reply as soon there is a solution