I have a problem in that I get no LTE/4G connectivity.
I am on Vodafone New Zealand.
Their frequencies are:
2G - 900/ 1800 MHz GSM, GPRS
3G - 900/ 2100 MHz UMTS, HSPA, HSPA+, DC-HSPA+
4G - 1800 MHz LTE, 2600 MHz, and 700 MHz

I have set Preferred network typ to 4G/4G/2G (auto) but only ever connect to 3G UMTS.

Thank you

Just an update. Two phones laid side by side on a table Galaxy S5 connects to LTE easily. BV8000 Pro only connects to UMTS.
The Blackview will only connect to LTE if it's almost sitting under a cell tower. So it's a problem with reception in the phone, not the frequencies.

rgnz,

I would run the latest update and see if it fixes that issue, there is alot of changes in the latest update but no one knows the change log, as its not published, maybe its Top Secret. see if that helps you.

some updates they have band correction in the frequency hop sequence.

Thank you for your reply.
System says it is up to date.
Current version is BV8000Pro-Blackview-V0.1_20170718_20170718-1901

Checked it again today but still has the same issue.

Update... It appears it's a software issue with the BV8000.
I was 100m from a cell tower and the phone showed 4G and showed full signal strength... until I picked up the phone and tried to use it.
It immediately switched to 3G UMTS ... stayed on UMTS and would not switch back to LTE

Hello Blackview is any one listening?
How do you get technical support for Blackview phones?
Is this the only place to get it?

Thanks for your detailed feedback. I will report this to our technicans.