Page 1 of 1

[SOLVED] Blackview BV 8000 Pro screen / video recording error

Posted: Thu Jul 13, 2017 5:42 pm
by akalaszi
I just unpacked a brand new Blackview BV 8000 Pro.
The following errors were found while recording video:
https://youtu.be/RDAEvXjTlO8

The screen starts flashing and turning into black when changing to the hilly background as:
https://youtu.be/T4cuaGYNGGg

Re: Blackview BV 8000 Pro screen / video recording error

Posted: Thu Jul 20, 2017 9:04 am
by blackview_admin
when there is a solution for the screen issue you will find it here: viewtopic.php?f=191&t=189778

Re: Blackview BV 8000 Pro screen / video recording error

Posted: Thu Jul 20, 2017 2:46 pm
by cassapo
After update to BV8000Pro_Blackview-V0.1_20170718_20170718-1901, I can register a new fingerprint but I can't unlock with fingerprint.

Re: Blackview BV 8000 Pro screen / video recording error

Posted: Fri Jul 21, 2017 6:23 am
by blackview_admin
cassapo wrote:
After update to BV8000Pro_Blackview-V0.1_20170718_20170718-1901, I can register a new fingerprint but I can't unlock with fingerprint.


Please do a factory reset and register the fingerprint again.

Re: Blackview BV 8000 Pro screen / video recording error

Posted: Fri Jul 21, 2017 9:16 am
by Zeerch
blackview_admin wrote:
cassapo wrote:
After update to BV8000Pro_Blackview-V0.1_20170718_20170718-1901, I can register a new fingerprint but I can't unlock with fingerprint.


Please do a factory reset and register the fingerprint again.

cassapo,

how is it now? were you able to make it work after the update?

Re: Blackview BV 8000 Pro screen / video recording error

Posted: Thu Jul 27, 2017 12:08 pm
by blackview_admin
please report if this is solved now with the latest firmware update. Thank you!