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[SOLVED] Camera error for a just unpacked BV8000PRO
Posted: Thu Jul 13, 2017 4:56 pm
by akalaszi
I just unpacked my brand new Blackview BV8000 Pro
The bottom part of the camera starts flashing. No pictures taken, no video was recorded previously.
The photos taken are not affected by the error, just the real time view.
see it in action
https://youtu.be/OLF9b8uOF54Please suggest solution.
Re: Camera error for a just unpacked BV8000PRO
Posted: Fri Jul 14, 2017 9:11 am
by blackview_admin
Re: Camera error for a just unpacked BV8000PRO
Posted: Fri Jul 21, 2017 11:16 am
by Zeerch
How did you resolve your issue?
Re: Camera error for a just unpacked BV8000PRO
Posted: Thu Jul 27, 2017 11:58 am
by blackview_admin
We also published a firmware update now that should solve the camera issue:
viewtopic.php?f=192&t=213272
Re: Camera error for a just unpacked BV8000PRO
Posted: Sat Jul 29, 2017 7:06 pm
by schiaucu
Hello, as a novice, I have no idea how to perform a firmware update. Can you explain me how to be done?
Re: Camera error for a just unpacked BV8000PRO
Posted: Mon Jul 31, 2017 11:47 pm
by blackview_admin
schiaucu wrote:Hello, as a novice, I have no idea how to perform a firmware update. Can you explain me how to be done?
you could use SP Flash Tool or you can use the local update option in the settings, but I recommend SP Flash Tool as it will perform a clean flash
Re: Camera error for a just unpacked BV8000PRO
Posted: Tue Aug 01, 2017 9:50 am
by schiaucu
The last update does not solve the problem. The camera is still out of focus and the images blurry.
Re: Camera error for a just unpacked BV8000PRO
Posted: Wed Aug 02, 2017 8:15 am
by Geko
Yo tenía ese problema...las fotos con texto(página de libro,etc) no se podían leer,pero se solucionó con la actualización,aunque tarda en enfocar y hay que apuntar con el dedo en la pantalla....con la apk google Camera va mejor
Re: Camera error for a just unpacked BV8000PRO
Posted: Thu Aug 03, 2017 9:16 am
by blackview_admin
schiaucu wrote:The last update does not solve the problem. The camera is still out of focus and the images blurry.
Which firmware version are you using now? 20170718?
Re: Camera error for a just unpacked BV8000PRO
Posted: Thu Aug 03, 2017 9:29 am
by schiaucu
Yes, the firmware is V0.1_20170718 and it was installed via the zip file on sd card.