shakta wrote:

blackview_admin wrote:

The bug has been already tracked and forwarded to the tech team for a fix.
Unfortunately there's nothing more i can suggest you do to except trying the Alep workaround or factory resetting your device.

As a general rule, ALWAYS make a backup of your valuable data... smartphones can get broken easily (...and also personal computers!)

That's right, of course, and I do backup my data, but sometimes even one day makes difference..
Back to the topic, I finally get my phone accepting PIN by rebooting couple of times. Lucky me!

Yeah, definitely lucky

Hi, i have same problem, can you help me? my pin code is changing by itself.

cristiano8000 wrote:

Hi, i have same problem, can you help me? my pin code is changing by itself.

Just read the previous 10 posts

Yes, it did. Though it allowed me to use a different option. After using the Screenshot option and clicking "settings" I used the camera button on the side to access images on my phone. This led to the option of image sharing where I was able to access my email and the rest of the phone features. I was able to back up my phone and later reset it.
Unfortunately, this pin code issue keeps recurring and was back to check if a permanent fix was found. Any progress with that?

Solo wrote:

Yes, it did. Though it allowed me to use a different option. After using the Screenshot option and clicking "settings" I used the camera button on the side to access images on my phone. This led to the option of image sharing where I was able to access my email and the rest of the phone features. I was able to back up my phone and later reset it.
Unfortunately, this pin code issue keeps recurring and was back to check if a permanent fix was found. Any progress with that?

Tech team is aware of that. A fix will come

when the update to fix this please ???? it's not fixed .....

LINK wrote:

when the update to fix this please ???? it's not fixed .....

Just read the post above yours...

"one month ago" .... and still no fixed -_-

I have the same problem. 4 times now my pin Code changed by itself. All the hints here doesn't work on my phone. It always wants the Code. Only the hardcore wipe is working to reset the phone. It is realy annoying. Please get your stuff done.

burg3r wrote:

I have the same problem. 4 times now my pin Code changed by itself. All the hints here doesn't work on my phone. It always wants the Code. Only the hardcore wipe is working to reset the phone. It is realy annoying. Please get your stuff done.

In the mean time tech team sorts this issue, you can flank it using the smartlock option (the presence of a near bluetooth device will unlock your phone)