Same for me here.
It happened Since 20180105 Rom.
I did an update to the New firmware with à factory reset but Still the same.
Problem of translation with French?

lekeymi wrote:

Hello I Have bought some Blackview 8000 pro. On some BV in Settings>Device I can found the menu Users but on other there is no Users menu.
How can I have this menu for the others ?
Regards

Santpj wrote:

Same for me here.
It happened Since 20180105 Rom.
I did an update to the New firmware with à factory reset but Still the same.
Problem of translation with French?

I moved your posts here, as a specific thread about such issue already exists and there's no need to open a new one everytime...

lekeymi, what's the language and firmware version of your devices?