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blackview_admin
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Tue Jan 16, 2018 10:48 pm

Aeron wrote:
I have the same problem. I reflashed 20171227 (I originally got it via OTA) but it did not change anything.


jman0 wrote:
The issue is present on the 20171227 version too. That's the one I have, and I flashed it via flash tool


Thanks for your precious feedback guys!
 
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blackview_admin
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Tue Jan 30, 2018 11:06 am

Hi guys!

Flash files for the 20180124 update have been released.
viewtopic.php?f=192&t=213272&p=398849#p398849

Can you flash your device to this version, perform a factory reset after that, and report back if the issue has been solved?
 
rkolev
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 12:13 pm

Finally had the time to flash to 20170124 using the computer, then made the factory reset and install and configure back 77 apps (half a day work). I don't see any changes. The phone is overheating as before when playing games, flashlight on lock screen is still not working. The multi-function button is useless and cannot be configured. In fact I don't see any changes in the past 2-3 firmwares. Just no comment.
 
kavedel
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 12:50 pm

I confirm too that the flashlight isn't working on lock screen.
 
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khaqanson
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 1:10 pm

kavedel wrote:
I confirm too that the flashlight isn't working on lock screen.

Well, everything for me is working. Heating up is there while playing games or doing video chat but i think its normal.
 
kavedel
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 1:47 pm

Well, something strange just happened. Now the flashlight isn't working at all!! Battery is at 75%
 
kavedel
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 1:56 pm

kavedel wrote:
Well, something strange just happened. Now the flashlight isn't working at all!! Battery is at 75%

Right after posting this my phone froze!!! I had to hold the power button for it to restart!!! The flash on the camera isn't working either. I used the flashlight last night and it was working fine. What's going on?? The phone was never dropped or got wet
 
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khaqanson
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 2:18 pm

kavedel wrote:
kavedel wrote:
Well, something strange just happened. Now the flashlight isn't working at all!! Battery is at 75%

Right after posting this my phone froze!!! I had to hold the power button for it to restart!!! The flash on the camera isn't working either. I used the flashlight last night and it was working fine. What's going on?? The phone was never dropped or got wet


I think you have installed some malware . Some application which is responsible for that issue. If you can backup your data I will advise you to make a hard reset of your phone ,i.e turn off your phone , goto recovery and format.
After doing this see if the problem presist? Waitting for your reply!!!
 
kavedel
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 2:28 pm

I just scanned with Malwarebytes and it found nothing. Is there any other way to test? It has only been 3 days since I installed the latest firmware and had to reconfigure 100 apps. I would like to avoid factory resetting again.
 
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khaqanson
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Re: [TRACKED] Flashlight button in the lock screen not working anymore after 20171219 update

Sat Feb 03, 2018 2:41 pm

kavedel wrote:
I just scanned with Malwarebytes and it found nothing. Is there any other way to test? It has only been 3 days since I installed the latest firmware and had to reconfigure 100 apps. I would like to avoid factory resetting again.

Some Apps behave like disturbing system apps and Malwarebytes or antivirus can do nothing. I can only suggest for a hard reset or latest firmware flash.
Ans for your installed Apps you can use App Backup Application. Screen shot is attached for your comfort.
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