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McSusanin
Posts: 12
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Re: After update 20180308 phone won't go to deep sleep

Tue Apr 17, 2018 3:34 pm

If the manufacturer still does not know those phones that had problems with deep sleep on firmwares until 20171219, then the problem of non-transition to sleep on the firmware 20180803 is back, reset to factory settings does not help in any way, phones sleep only on firmwares 20171219,20171227,20180124, this was discussed at 4pda.ru and I thought the manufacturer knew about it.
 
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blackview_admin
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Re: After update 20180308 phone won't go to deep sleep

Tue Apr 17, 2018 4:56 pm

Got it, issue now tracked. Tech team has been informed!
 
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blackview_admin
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Re: After update 20180308 phone won't go to deep sleep

Tue Apr 17, 2018 5:00 pm

McSusanin wrote:
If the manufacturer still does not know those phones that had problems with deep sleep on firmwares until 20171219, then the problem of non-transition to sleep on the firmware 20180803 is back, reset to factory settings does not help in any way, phones sleep only on firmwares 20171219,20171227,20180124, this was discussed at 4pda.ru and I thought the manufacturer knew about it.


Nobody posted such issues here, except the openin post of this current topic.
Now tech team is aware of that. Thanks for your precious feedback! ;)
 
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blackview_admin
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Re: [TRACKED] After update 20180308 phone won't go to deep sleep

Wed Apr 18, 2018 2:00 pm

Guys, can you please perform a little test?

Please check if the CPUspy app reports a correct deep sleep state or not, depending on adding or not such app to the background task clear white list.
Thanks.
 
kavedel
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Posts: 89
Joined: Sun Dec 10, 2017 8:28 pm

Re: [TRACKED] After update 20180308 phone won't go to deep sleep

Wed Apr 18, 2018 3:11 pm

blackview_admin wrote:
Guys, can you please perform a little test?

Please check if the CPUspy app reports a correct deep sleep state or not, depending on adding or not such app to the background task clear white list.
Thanks.

Background task clear is on and CPUspy is not whitelisted
 
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blackview_admin
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Re: [TRACKED] After update 20180308 phone won't go to deep sleep

Thu Apr 19, 2018 6:40 pm

kavedel wrote:
blackview_admin wrote:
Guys, can you please perform a little test?

Please check if the CPUspy app reports a correct deep sleep state or not, depending on adding or not such app to the background task clear white list.
Thanks.

Background task clear is on and CPUspy is not whitelisted


What happens if you whitelist it?
Does it always report a defective deep sleep state?
 
kavedel
Topic Author
Posts: 89
Joined: Sun Dec 10, 2017 8:28 pm

Re: [TRACKED] After update 20180308 phone won't go to deep sleep

Thu Apr 19, 2018 8:09 pm

blackview_admin wrote:
kavedel wrote:
blackview_admin wrote:
Guys, can you please perform a little test?

Please check if the CPUspy app reports a correct deep sleep state or not, depending on adding or not such app to the background task clear white list.
Thanks.

Background task clear is on and CPUspy is not whitelisted


What happens if you whitelist it?
Does it always report a defective deep sleep state?

Same thing. Sleep time is about 5 minutes in the last 90+ hours
 
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blackview_admin
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Re: [TRACKED] After update 20180308 phone won't go to deep sleep

Thu Apr 19, 2018 9:56 pm

kavedel wrote:
Same thing. Sleep time is about 5 minutes in the last 90+ hours


Thanks for your feedback! ;)
 
michele.mignini
Posts: 29
Joined: Mon Aug 14, 2017 10:55 am

Re: After update 20180308 phone won't go to deep sleep

Sat Apr 21, 2018 4:36 am

blackview_admin wrote:
McSusanin wrote:
If the manufacturer still does not know those phones that had problems with deep sleep on firmwares until 20171219, then the problem of non-transition to sleep on the firmware 20180803 is back, reset to factory settings does not help in any way, phones sleep only on firmwares 20171219,20171227,20180124, this was discussed at 4pda.ru and I thought the manufacturer knew about it.


Nobody posted such issues here, except the openin post of this current topic.
Now tech team is aware of that. Thanks for your precious feedback! ;)


@admin, of course the problem of deep sleep was reported in this forum and you were actively involved in that thread. viewtopic.php?f=191&t=329113
 
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blackview_admin
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Re: After update 20180308 phone won't go to deep sleep

Sat Apr 21, 2018 10:02 pm

michele.mignini wrote:
blackview_admin wrote:
McSusanin wrote:
If the manufacturer still does not know those phones that had problems with deep sleep on firmwares until 20171219, then the problem of non-transition to sleep on the firmware 20180803 is back, reset to factory settings does not help in any way, phones sleep only on firmwares 20171219,20171227,20180124, this was discussed at 4pda.ru and I thought the manufacturer knew about it.


Nobody posted such issues here, except the openin post of this current topic.
Now tech team is aware of that. Thanks for your precious feedback! ;)


@admin, of course the problem of deep sleep was reported in this forum and you were actively involved in that thread. viewtopic.php?f=191&t=329113


At the time it was solved.... but nobody posted anything else about it for months!

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