Thu Jan 11, 2018 10:10 am
I have the same problem.
Three days ago the software was updated automatically. The smartphone was charging, connected to the electric network and with a battery charge of 35%.
When the update was finished, the smartphone was no longer charged. The smartphone detects the charger, the red LED turns on, but the battery does not receive a charge.
I have returned the smarphone to factory values but the problem persists.
I do not know what to do.
I use a universal charger with the type C blackview adapter, but I do not think this is the problem, since before the update it worked perfectly.
The smartphone is off and with 15% battery.
Sorry for my English