Blackview User Forum

 
Fiji_bigal
Topic Author
Posts: 1
Joined: Thu Jan 31, 2019 12:49 am

BV8000Pro Not Charging

Thu Jan 31, 2019 1:24 am

Help
For the last 2 days the charging has become longer and longer until finally no charging at all. 2 days ago, It took overnight to go from 20% to 43%, last night it took all night to go from 17% to 18% and now it is not charging at all.
Light is on, charger is working, cable is working
phone is not charging
I have done a factory reset as advised in other forums
I have only had the phone 2 months
What should I do
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV8000Pro Not Charging

Sat Feb 02, 2019 1:29 am

Considering that your phone is only 2 months old, i recommend to contact your seller to have it replaced under warranty. Your issue is related to an hardware fault concerning battery or charging board (the last one likely).

Who is online

Users browsing this forum: No registered users and 2 guests