Fingerprint don't fonction


Seatravel35: Posts: 2; Joined: Tue Sep 18, 2018 1:11 pm

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#1

Sat Sep 22, 2018 3:55 pm

On my BV 8000 pro my fingerprint don't fonction. And when I reset the phone is the same... And my build is 20170803. And I can't arrived to update, you can help me?
Thanks.

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blackview_admin: Posts: 8943; Joined: Mon Aug 17, 2015 3:30 am; Contact:
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Re: Fingerprint don't fonction

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#2

Sun Sep 23, 2018 12:21 am

Unfortunately it looks like an hardware fault. You'll have to contact your seller to have your device replaced under warranty.

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Seatravel35: Posts: 2; Joined: Tue Sep 18, 2018 1:11 pm

Re: Fingerprint don't fonction

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#3

Sun Sep 23, 2018 1:31 pm

Alas I do not remember which website I bought it. So impossible to return it as a guarantee. :-(

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blackview_admin: Posts: 8943; Joined: Mon Aug 17, 2015 3:30 am; Contact:
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Re: Fingerprint don't fonction

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#4

Mon Sep 24, 2018 9:41 pm

I'm sorry but there's nothing more i can do to help you.

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