Blackview User Forum

 
Dennis_320d
Topic Author
Posts: 2
Joined: Tue May 08, 2018 11:44 pm

[SOLVED] Power button, camera button

Sat Aug 25, 2018 6:55 am

Hi,

When i first bought the bv8000 pro it was possible to activate the camera when i pushed 2 times the power button. Also It was possible to use the camera button.. Now it stoppen working a while a go. Some body a solution?

Dennis
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Power button, camera button

Sat Aug 25, 2018 10:53 pm

Hi there.
Can you please perform a factory reset and report back?
 
mvss
Posts: 2
Joined: Tue Aug 28, 2018 6:40 pm

Re: Power button, camera button

Tue Aug 28, 2018 6:43 pm

I did but no effect.

I tried to Upgrade to OREO also to fix it but OTA is not working also (Faild as restarted and come to the same version as it was)
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Power button, camera button

Tue Aug 28, 2018 9:37 pm

If a factory reset doesn't solve your issue, it means that it's an hardware fault. In this case I suggest you to contact your seller to have your device replaced under warranty.
 
mvss
Posts: 2
Joined: Tue Aug 28, 2018 6:40 pm

Re: [SOLVED] Power button, camera button

Thu Aug 30, 2018 7:33 am

But it is happened after last update
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Power button, camera button

Fri Aug 31, 2018 10:06 am

Can you please perform a factory reset, tell me what your current software version is and check if the issue is still here?
 
Amandek
Posts: 4
Joined: Tue Jan 09, 2018 9:00 pm

Re: [SOLVED] Power button, camera button

Sun Sep 02, 2018 2:00 pm

The same problem. The camera button doesn't work after updating (20180522).
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Power button, camera button

Sun Sep 02, 2018 10:30 pm

Guys, if the problem is only in the OREO rom, please refer to the correct OREO support subforum:

viewforum.php?f=224

Who is online

Users browsing this forum: No registered users and 2 guests