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Raphael
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Posts: 3
Joined: Sat Mar 10, 2018 2:05 pm

[SOLVED] Crash on email account creation

Sat Mar 10, 2018 2:08 pm

Hello,

I received a new BV8000 Pro from my boss, but each time I try to create my professional exchange email account, the email application crashes.
Please, could you help me.

Thanks by advance, best regards,

Raphael.
 
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blackview_admin
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Re: Crash on email account creation

Sun Mar 11, 2018 8:29 am

Hi there!

I reccommend to use the Gmail APP instead of the stock (and limited) one. Try that and report back ;)
 
Raphael
Topic Author
Posts: 3
Joined: Sat Mar 10, 2018 2:05 pm

Re: [SOLVED] Crash on email account creation

Wed Mar 14, 2018 8:30 am

Hi,

I'm sorry to inform you that my boss doesn't want us to use the GMail app.

So we can't use your solution, thanks by advance to provide us an other solution.

Raphael.
 
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blackview_admin
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Re: [SOLVED] Crash on email account creation

Wed Mar 14, 2018 10:27 am

Ok, let's see if we can solve such issue.

What's your current firmware version?
 
Raphael
Topic Author
Posts: 3
Joined: Sat Mar 10, 2018 2:05 pm

Re: [SOLVED] Crash on email account creation

Tue Mar 20, 2018 7:53 am

Hello,

I apologize for my late answer, I'm in professionnal travel.

As soon as I can, I'll send you a screen copy with all the informations of the phone.

Thanks,

Raphael.
 
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blackview_admin
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Re: [SOLVED] Crash on email account creation

Tue Mar 20, 2018 3:31 pm

Raphael wrote:
Hello,

I apologize for my late answer, I'm in professionnal travel.

As soon as I can, I'll send you a screen copy with all the informations of the phone.

Thanks,

Raphael.


don't worry, i'm here ;)

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