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ayirus89
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Posts: 17
Joined: Fri Oct 13, 2017 5:36 am

[SOLVED] Mobile suddenly switched off & not booting

Mon Mar 05, 2018 12:14 pm

Hi,
My mobile suddenly switched off while using. SOS few other apps opened automatically & suddenly crashed & not booting. Tried to restart. Stuck with Blackview & android logo & this screen is running every 2 mins.
RED notification LED is blinking repeatedly.

Pls help.
 
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blackview_admin
Posts: 8943
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Re: Mobile suddenly switched off & not booting

Mon Mar 05, 2018 10:08 pm

Here you talked about a flashing related problem....
viewtopic.php?f=192&t=360904

What are you doing?
 
ayirus89
Topic Author
Posts: 17
Joined: Fri Oct 13, 2017 5:36 am

Re: Mobile suddenly switched off & not booting

Tue Mar 06, 2018 4:23 am

blackview_admin wrote:
Here you talked about a flashing related problem....
viewtopic.php?f=192&t=360904

What are you doing?


I am looking for a reason why it happened.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Mobile suddenly switched off & not booting

Tue Mar 06, 2018 9:37 am

ayirus89 wrote:
blackview_admin wrote:
Here you talked about a flashing related problem....
viewtopic.php?f=192&t=360904

What are you doing?


I am looking for a reason why it happened.


Was bad flashing cause or consequence of the issue you posted here?
Please give use more details if you want to be helped properly.
 
ayirus89
Topic Author
Posts: 17
Joined: Fri Oct 13, 2017 5:36 am

Re: Mobile suddenly switched off & not booting

Tue Mar 06, 2018 11:19 am

blackview_admin wrote:
ayirus89 wrote:
blackview_admin wrote:
Here you talked about a flashing related problem....
viewtopic.php?f=192&t=360904

What are you doing?


I am looking for a reason why it happened.


Was bad flashing cause or consequence of the issue you posted here?
Please give use more details if you want to be helped properly.


I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.

P.S I have flashed my mobiles 100 times before. This is not the first time.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Mobile suddenly switched off & not booting

Tue Mar 06, 2018 4:16 pm

ayirus89 wrote:

I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.

P.S I have flashed my mobiles 100 times before. This is not the first time.


As i stated in the other topic, if flashing a new firmware and performing a factory reset can't solve your issue, there's nothing more to do apart from contacting your seller to get your device replaced under warranty. :(
 
ayirus89
Topic Author
Posts: 17
Joined: Fri Oct 13, 2017 5:36 am

Re: Mobile suddenly switched off & not booting

Wed Mar 07, 2018 3:07 am

blackview_admin wrote:
ayirus89 wrote:

I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.

P.S I have flashed my mobiles 100 times before. This is not the first time.


As i stated in the other topic, if flashing a new firmware and performing a factory reset can't solve your issue, there's nothing more to do apart from contacting your seller to get your device replaced under warranty. :(


I am from India. Will they replace? Will you b able to recommend them to do the same as the company representative?
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Mobile suddenly switched off & not booting

Wed Mar 07, 2018 11:41 am

ayirus89 wrote:
blackview_admin wrote:
ayirus89 wrote:

I flashed to see whether it's software issues.
It was working normally. It suddenly having issues with mic & then suddenly apps opened & never turned on. I used usual apps.

P.S I have flashed my mobiles 100 times before. This is not the first time.


As i stated in the other topic, if flashing a new firmware and performing a factory reset can't solve your issue, there's nothing more to do apart from contacting your seller to get your device replaced under warranty. :(


I am from India. Will they replace? Will you b able to recommend them to do the same as the company representative?


Unfortunately not. You'll have to talk with your seller, we can't do anything else.

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