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vitubandeira
Posts: 10
Joined: Sat Feb 03, 2018 5:01 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Feb 24, 2018 1:16 am

blackview_admin wrote:
vitubandeira wrote:

Sorry, but i thought that it was related. The flashing is to fix the reboot issue, am i wrong?


Flashing can solve the reboot issue, but flashing problems have to be discussed somewhere else.


Ok, sorry!

Anyway, I flashed almost 24h ago and it seems that fixed the reboot issue. Thanks
 
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blackview_admin
Posts: 8943
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Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Feb 24, 2018 3:18 am

vitubandeira wrote:
blackview_admin wrote:
vitubandeira wrote:

Sorry, but i thought that it was related. The flashing is to fix the reboot issue, am i wrong?


Flashing can solve the reboot issue, but flashing problems have to be discussed somewhere else.


Ok, sorry!

Anyway, I flashed almost 24h ago and it seems that fixed the reboot issue. Thanks


Great! ;) ;)
 
jaro1981
Posts: 6
Joined: Tue Feb 13, 2018 11:42 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Feb 24, 2018 7:36 pm

great material.
I think you dare.
Thanks Chris_2017

By the way.
after about 140 hours, a restart has occurred.
nowestart is about 2 times a day.
I can honestly say that we are going in the right direction.
It would be nice if someone said after a successful uploaded rom, whether someone completely eliminated the problem or gave time to restart.
 
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blackview_admin
Posts: 8943
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Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Feb 24, 2018 7:45 pm

jaro1981 wrote:
great material.
I think you dare.
Thanks Chris_2017

By the way.
after about 140 hours, a restart has occurred.
nowestart is about 2 times a day.
I can honestly say that we are going in the right direction.
It would be nice if someone said after a successful uploaded rom, whether someone completely eliminated the problem or gave time to restart.


Did you update your device by OTA or Flashing? Did you perform a factory reset after that?
 
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Chris_2017
Posts: 48
Joined: Sun Dec 10, 2017 5:32 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Feb 25, 2018 10:07 am

jaro1981 wrote:
great material.
It would be nice if someone said after a successful uploaded rom, whether someone completely eliminated the problem or gave time to restart.


500 h without a restart and counting everything is on like duraspeed, data transmission. It certainly did it for my phone!
 
nicoweba
Posts: 1
Joined: Mon Feb 26, 2018 8:59 am

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Mon Feb 26, 2018 9:10 am

Hello,
Thanks for the job performed on the reboot, it almost doesn't occurred anymore since I updated it.

I've not reviewed all post regarding this topic, but I'm wondering if there is a solution to remove the starting sound when starting up the BV8000 Pro?

By the way, great phone ;-)

Thanks for your help,
Nicolas
 
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blackview_admin
Posts: 8943
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Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Mon Feb 26, 2018 2:07 pm

nicoweba wrote:
Hello,
Thanks for the job performed on the reboot, it almost doesn't occurred anymore since I updated it.

I've not reviewed all post regarding this topic, but I'm wondering if there is a solution to remove the starting sound when starting up the BV8000 Pro?

By the way, great phone ;-)

Thanks for your help,
Nicolas


We apreciate ;)

No options to remove the starting sound have been implemented for the moment, but tech team is aware about this feature request ;)
 
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blackview_admin
Posts: 8943
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Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Mon Feb 26, 2018 2:08 pm

Chris_2017 wrote:
jaro1981 wrote:
great material.
It would be nice if someone said after a successful uploaded rom, whether someone completely eliminated the problem or gave time to restart.


500 h without a restart and counting everything is on like duraspeed, data transmission. It certainly did it for my phone!


Great! :D :D
 
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Chris_2017
Posts: 48
Joined: Sun Dec 10, 2017 5:32 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Tue Feb 27, 2018 12:10 pm

Rock solid! Last figure is on time!

Image
 
ShultZ
Posts: 7
Joined: Fri Nov 24, 2017 12:57 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Wed Feb 28, 2018 12:50 pm

ShultZ wrote:
I have one reboot in 3-4 dys on FW 20171227.
Changed charging board yesterday, old one was v1.1 1728, replaced with v1.1 1737.
I'll report about random reboots later.

So, after charging board change in January 18, had just one reboot on FW 20171227 in about 2 weeks, but it was not full reboot, just GUI restarted, system uptime was not reset, total uptime I got on 20171227 with charging board v1.1 1737 was 16 days 11 hours, then I updated FW to 20180124 and have no random reboots in about month of using phone.

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