malkavian wrote:

So i have basically done every instruction step by step for the flashing/updating firmware and have been getting this error to 3 of the computers i have used (2 comps running windows10 and another windows7) see https://imgur.com/a/nApL8
is anyone else getting this? am i doing something wrong because to my knowledge i have done it as instructed. used the original cables and charged to 90% or higher

i have also concluded that my reboot/crashes are to do with the router i have at home but it is tied to my internet provider (Telus) and i thought it was because of their wireless frequencies, 5Ghz A,N, AC, so i have changed that to just 2.4G 802.11b/g/n and still no luck. doesnt do reboots/crashes with other routers though, or while i connect through a hotspot on my old phone.
could it be a defect on my phone?

malkavian wrote:

So i have basically done every instruction step by step for the flashing/updating firmware and have been getting this error to 3 of the computers i have used (2 comps running windows10 and another windows7) see https://imgur.com/a/nApL8
is anyone else getting this? am i doing something wrong because to my knowledge i have done it as instructed. used the original cables and charged to 90% or higher

i have also concluded that my reboot/crashes are to do with the router i have at home but it is tied to my internet provider (Telus) and i thought it was because of their wireless frequencies, 5Ghz A,N, AC, so i have changed that to just 2.4G 802.11b/g/n and still no luck. doesnt do reboots/crashes with other routers though, or while i connect through a hotspot on my old phone.
could it be a defect on my phone?

McDonald wrote:

droocik wrote:

13 days without reboots

update 20180124

I have this phone since October, at the beginning there were no reboots. After updating probably from December (I think it was - BV8000Pro_blackview_20171219), I had reboots several times. But now no longer ... What I wish you all )

How did you update the firmware, by flashing or OTA (wireless)?
Did you do a factory reset?

blackview_admin wrote:

i suggest to flash your device to the 20180124 version, as OTA updates may not work properly sometimes.

McDonald wrote:

blackview_admin wrote:

i suggest to flash your device to the 20180124 version, as OTA updates may not work properly sometimes.

Last weekend I tried to flash my device as instructed in the tutorial. Unfortunately this didn't work for me. Tried it on my Windows 10 laptop and my old Windows XP laptop.
Finally I succeeded Sunday evening late with the flash tool from this website: https://romprovider.com/2017/07/firmwar ... v8000-pro/

Unfortunately almost 24 hours later my device was rebooting again. The wifi was on and battery level was appr. 70%.
Monday evening I flashed my device again. First with update 20171227 to be sure. After this I flashed it with 20180124. There were some reboots during updating the Google apps.

Bad luck again. Tuesday evening the device was rebooting again. Also this time the wifi was on and the battery level was appr. 70%.
Flashed the device again with 20180124. During installing the updates for the Google apps there were some reboots again and one time the device turned it self off without any warning!

In just over a week I had a lot of reboots, flashed my device 4 times, did a couple of factory resets (appr. 5 times) and had to reinstall my apps multiple times.
My conclusion is that update 20180124 is not fixing the rebooting issue. At least not for me.

blackview_admin wrote:

Definitely. I think that your device carries a really bad charging board... it's giving a reboot issue that can't be even palliated form a specific firmware patch!

ikab wrote:

Not only that, the 4-5 auto restart/day, but my launcher, the stock launcher 3 is crashing, I can't even use it. I must use a 3th party launcher, the 'N' launcher, what is working well, but impossible to use the stock launcher, because it crashes and can't even relaunch.

This would be one of the most important updates to solve it. It is ridiculous the stock rom is so buggy, the phone even unusable with it. A launcher is a quite important thing to use a phone.