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Mike!
Posts: 74
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Thu Jan 04, 2018 1:04 pm

I also tried now. Same effect. But it seems to have done... something? My live wallpapers don't work anymore :roll: . Or at least the app "3D Parallax". But the build number is still the same although I got the message that the software was updated to the actual version.

Edit:
Ok, after another reboot at least the live wallpapers work again.
 
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Chris_2017
Posts: 48
Joined: Sun Dec 10, 2017 5:32 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Thu Jan 04, 2018 7:34 pm

:D I'm using 3D Parallax wallpaper app too, great isn't it!?
 
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blackview_admin
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Thu Jan 04, 2018 10:04 pm

Steffen wrote:
Is to Change the charging board the 100% safe solution now? If yes i will order and install it but as i can read here there existing two different versions of it (1.1 and 1.0) does both of them working?

@Admin: Did you got a Reply from your technician about this issue? Ore your technician 100% detected that fail on the HW of the charging board? Please confirm.


Yes, tech team found that it was an hardware issue concerning the charging board, but no additional infos came so far.
As soon as i'll get them, i'll share them with you guys!

rafaelia wrote:
Replacing the charging board has definitely helped with this issue (less rebooting), however it does still reboot on it's own, and this is with update; 20170803_20171227.

So unless the board I purchased also has a fault, I think it's safe to assume that this could also be a software problem.


Which board revision did you had from the beginning? Which is the new board's revision?
 
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Steffen
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Fri Jan 05, 2018 9:25 am

@blackview_admin

Which board have this Problem? So should i Change to 1.1. or 1.0 of the charging board?
BV8000 pro
 
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blackview_admin
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Fri Jan 05, 2018 11:43 am

Steffen wrote:
@blackview_admin

Which board have this Problem? So should i Change to 1.1. or 1.0 of the charging board?


Still no infos about that!
 
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Chris_2017
Posts: 48
Joined: Sun Dec 10, 2017 5:32 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Jan 06, 2018 3:15 pm

Sup guys! Just did the flashing procedure, after updating ROM to the latest version a small OTA patch from December 27 was also applied on top of it. I will test the phone for a week and let you know if it helped.
 
sticzu
Posts: 22
Joined: Mon Nov 06, 2017 2:17 pm

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Jan 06, 2018 10:27 pm

New update... It will help to reboots?
Screenshot_20180106-231642.png
Screenshot_20180106-231642.png (282.31 KiB) Viewed 3433 times
 
D911PRI
Posts: 10
Joined: Sun Oct 29, 2017 5:55 am

Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Jan 07, 2018 5:30 am

i got the update by OTA. But the update is stopped by installation with an error.
Please check it. My firmware is actually 20170803_20171011-0929.
 
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blackview_admin
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Jan 07, 2018 9:53 am

D911PRI wrote:
i got the update by OTA. But the update is stopped by installation with an error.
Please check it. My firmware is actually 20170803_20171011-0929.


Please keep the thread on topic. Refer to the correct forum section: viewforum.php?f=192
;)
 
sticzu
Posts: 22
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Re: [TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Jan 07, 2018 10:16 am

after update to v20170803_2018015-1104 its still rebooting... and like i said in other topic, flashlight dont work correct...

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