Admin, can you ask the tech team what's the difference between charging board 1.0 and 1.1? I got my board today and it's 1.1. Obviously changing it will not 100 % solve the problem when it's a 1.1. Can the problem be tracked down to one of the revisions?

Mike! wrote:

Admin, can you ask the tech team what's the difference between charging board 1.0 and 1.1? I got my board today and it's 1.1. Obviously changing it will not 100 % solve the problem when it's a 1.1. Can the problem be tracked down to one of the revisions?

Already asked, but I'm still waiting for infos from the tech team about that.

admin, can You tell me what official bv services do with phones whitchone are rebooting?
is there any official info what they have to do with phones? flash or change to other without bugs?
mine was reboot 4times in last 20h, its annoying.
i dont know what to do with this
phone have warranty but if i send it to service i'll be almost one month without phone. what if they will just flash phone and it will be still rebooting?

sticzu wrote:

admin, can You tell me what official bv services do with phones whitchone are rebooting?
is there any official info what they have to do with phones? flash or change to other without bugs?
mine was reboot 4times in last 20h, its annoying.
i dont know what to do with this
phone have warranty but if i send it to service i'll be almost one month without phone. what if they will just flash phone and it will be still rebooting?

As you can read from the previous posts (and, please, do it!), reboots are due to an hardware fault concerning the charging board.
Replacing the charging board could be a solution, but we are still waiting about more infos.
If you don't want to wait, plase contact your seller for a replacement.

kavedel wrote:

I have a question. I am still waiting for my phone to arrive since 26/10 when I ordered it and I am wondering if I m going to have the same problem all of you have with the random restarts.
Is it a problem only for a specific batch or is it for all the BV8000?

I finally received my phone two days ago and I can say that I am "unlucky" as all of you here. It has already restarted two times in 10 hours.
I still think it is a software problem and hope for a fix.

When I leave the phone,
While standing on the table,
It is closing itself.
repeated a few times a day
very uncomfortable.
There are the same problem in 4 of 20 telephones.

Dear all!

I'v the same Problem like the other guy's here. The reeboot is 1-3x per day! Is to Change the charging board the 100% safe solution now? If yes i will order and install it but as i can read here there existing two different versions of it (1.1 and 1.0) does both of them working?

@Admin: Did you got a Reply from your technician about this issue? Ore your technician 100% detected that fail on the HW of the charging board? Please confirm.

Replacing the charging board has definitely helped with this issue (less rebooting), however it does still reboot on it's own, and this is with update; 20170803_20171227.

So unless the board I purchased also has a fault, I think it's safe to assume that this could also be a software problem.

@rafaelia
That is not the latest available rom. Update to latest, 20171227 or at least to 20171219.
I also had reboots, after updating to 20171219 no more reboots; the same with 20171227.
Remember a factory reset.

Weird, I thought I updated it a few days ago.
Updating now, will report back

Edit: My mistake it was on 20171227, didn't read the full build number